MAKE LIGHT WORK OF THE NEW HOME BUYING PROCESS

When builder repairs do not resolve your issues or are completed poorly, conciliation is the next step with Tarion. 

It can feel intimidating, but you do not have to face it unprepared. 

This guide explains what to expect, how to prepare, and how to present your case with clarity and confidence.

Inside, you will find:

• Conciliation Walkthrough → Step-by-step outline of the process, timelines, and what Tarion looks for.
• Homeowner Positioning Statement Template → A framework to clearly explain your situation, including a sample draft you can adapt.
• Referencing Manufacturer Guidelines → How to use product manuals and CSA standards to strengthen your claim.
• Evidence Checklist → What photos, logs, and documents to include and how to organize them.
• Communication Tips → Stay professional, concise, and persuasive in both writing and conversation.
• Submission Pack Outline → Suggested order for presenting issues, supporting documents, and correspondence history.
   

Instead of feeling overwhelmed, you will walk into conciliation with a structured case, professional documentation, and the confidence that you have done everything possible to protect your warranty rights.

✨ Exclusive Bonus – Tips & Tricks Guide for When Things Change

Staff turnover and shifting contacts can stall your warranty process. This insider guide shows you exactly who to contact, how to escalate, and includes ready-to-use email templates so your file keeps moving forward no matter what.

Get the full kit: Tarion Checklist Pack + PDI Walkthrough Guide + Builder Letter Templates + Evidence Log + bonus Photo Tips Guide. Covers you from day one to year seven. Best value for all the tools you need to stay protected.

 ✨ Exclusive Bonus – Tips & Tricks Guide for When Things Change
Staff turnover and shifting contacts can stall your warranty process. This insider guide shows you exactly who to contact, how to escalate, and includes ready-to-use email templates so your file keeps moving forward no matter what. 

Simple, plain-language checklist covering PDI, 30-Day, 1-Year, 2-Year, and 7-Year milestones. With due dates, explanations, and notes space, it keeps you organized and ensures you never miss a deadline that could cost you coverage. Your essential roadmap for Ontario’s warranty system which is clear, reliable, and built to protect your investment. 

 Your Pre-Delivery Inspection (PDI) is critical because some items are only covered if they’re documented at this stage. Miss them, and you could lose warranty protection. That’s why we walk you through the can’t-miss items in every room, show you how to photograph defects so they stand up in a claim, and explain how to record them properly on the official PDI Form. Includes a printable checklist you can carry with you, so you walk into inspection day prepared and protected. 

Clear communication with your builder is essential and so is having a paper trail Tarion will recognize. Our professional, Tarion-ready templates give you the essential letters every homeowner needs: repair requests, follow-ups, and escalation notices. They save you time, reduce stress, and ensure your concerns are always documented in plain, professional language so you’re protected if the case escalates.